Stay Alert- Avoid Falling Victim to an Imposter Scam
Monson Savings Bank is devoted to keeping our customers and community members safe from scammers. We want to help keep you, and your money, safe. We would like to take a moment to warn you about imposter scams and potential warnings signs.
Remember that Monson Savings Bank will never reach out to you to ask for your personal information, account numbers, pin numbers, or online banking information. If you're ever questioning the legitimacy of a communication from Monson Savings Bank, you can contact one of our branches to confirm it.
What is an imposter scam?
An imposter scam occurs when a scammer impersonates someone in order to gain someone's trust and trick them out of information, money, and more. Some common forms of communication that criminals use to commit imposter scams include phone calls, text messages, emails, messaging apps, and social media. Here are a few examples of imposter scams in the context of banking:
- You receive a phone call from someone claiming to be your bank asking for personal information, such as your social security number, online banking password, account number, debit card pin, etc.
- You receive an unsolicited text message or email from someone claiming to be your bank with a link to reset your online banking password.
- You receive an unsolicited phone call from someone claiming to be your bank. They tell you that your debit card has been locked out and they will be emailing you a link to unlock your debit card.
These are just a few examples of what an imposter scam can look like.
How can I protect myself from an imposter scam?
The best way to protect yourself is to remain vigilant and stay informed. You should never click a link in a communication like the ones listed above. You should also never give out personal information over the phone to an untrusted individual. Monson Savings Bank shares safety tips and information about scams on our Safety and Security Blog.
