Telephone Banking
No need to run to the bank. In just one call you can check on account balances, confirm transactions, transfer funds, and even make loan payments. It's available 24/7. Dial (413) 267-0909 in the Monson area or (800) 431-8992 anywhere else in the U.S.
eStatement Login for Non-Online Banking Users
Customers who have signed up for eStatements, but are not enrolled in online banking, can view their eStatements with this login.
U.S. Savings Bonds
You can redeem your U.S Savings Bonds at any of our branches. Visit TreasuryDirect.gov to learn more about and purchase U.S. Savings Bonds.
Safe Deposit Boxes*
Our Monson Branch, Hampden Branch, and Wilbraham Branch each offer safe deposit boxes for the secure storage of your valuables and important documents. Box rental is for a period of one year and may be renewed indefinitely. Rental prices vary according to size. Please contact us for availability.
Notary Public
Our Notary Public will notarize your signature free of charge.
Medallion Guarantee
A signature guarantee is available free of charge to our customers.
Stop Payment
Stop payments may be requested in person at one of our locations, through online banking, or over the phone with a customer service representative. If you would like to request a stop payment in person, you can download the Stop Payment form to get started. Form PDF/printable only.
*Contents of Safe Deposit Boxes are not insured or guaranteed by the bank, the FDIC, or by any other government agency.