Don't Fall for a Spoof Call or Fraudulent Texts
A spoof phone call, or caller ID spoofing, happens when a scammer calls and manipulates the incoming caller ID to look like the phone call is coming from someone you know and trust, like your local community bank. This can also happen with text messages. Scammers do this to earn your trust and trick you into sharing your personal information or sending them money. We are sharing some tips to help you recognize the warning signs of these scams, so you can avoid falling victim to a spoof call!
Don't Fall for a Spoof Call or Fraudulent Texts!
- Monson Savings Bank will never call or text you to ask for your Online Banking password, Mobile Banking password, or debit card PIN number.
- If you didn't initiate the phone call or text message, be leery about sharing sensitive information with the caller or sender.
- If you suspect that you're on the receiving end of a spoof phone call or fraudulent text scam and the person on the other end is pretending to be a Monson Savings Bank representative, call one of our locations to confirm the legitimacy of the communication.
- Scammers can make the caller ID look like the call is coming from anyone or anywhere. Just because the caller ID looks familiar does not mean the caller is who they appear to be.
- A common scam scenario is receiving an unsolicited text message from someone claiming to be your bank with a link to reset your online banking password.
Monson Savings Bank is dedicated to keeping you, your money, and your information safe. If potentially fraudulent activity is suspected, our automated Debit Card Fraud Detection Center may attempt to call you from 833-735-1894 or 833-735-1892. You may also receive a text from short code 37268. To learn more about common scams and how to avoid becoming a victim, visit our Safety and Security Blog.
