Committed to Transparency and Trust
At Monson Savings Bank, your privacy matters to us. This page explains what types of non-personal information we collect when you visit our website and how we use it to improve your use experience and share relevant product and service information with you. Our goal is to be transparent and respectful of your privacy while offering financial solutions that are tailored to your interests and needs.
Monson Savings Bank does not require you to provide any personal information to obtain access to our website (except for information obtained through "cookies" as described below). Personal information from visitors to our website is often provided on a voluntary basis. For example, you may provide information to apply for a product or to use our online banking service. We do not disclose any personal information about visitors to our website except in accordance with our general privacy policy that is provided to our customers, or as otherwise permitted by law.
Monson Savings Bank may also collect non-personal information about you or your online activities whenever you visit our website. We may use standard software to collect non-identifying information about our visitors, such as:
- Date and time our site was accessed
- IP address (A numeric address given to servers connected)
- Web browser used
- City, state, and country
The information detailed below may be collected and used to measure the number of visitors (but only in an aggregate and non-personally-identifiable form) to Monson Savings Bank's web sites and web pages, and to help make the web site more useful.
- Use of any financial tools and calculators on our web site
- The dates and times that you access a Monson Savings Bank web site
- The web pages you visit
- If you link to a Monson Savings Bank web site from other web sites, the address(s) of the other web sites
- The types and versions of browser and operating systems you use to access a Monson Savings Bank web site
- The Internet Service Providers ("ISP") and Internet Protocol ("IP") addresses from which you access a Monson Savings Bank web site (an IP address is a number that is automatically assigned to your computer whenever you are surfing the web)
- The actions you try to perform (for example, downloading a document) and whether you are successful
Monson Savings Bank may place "cookies" on your computer when you visit our web site. These are files that enable our web site to recognize return visitors. Cookies are lines of text that are transmitted to your web browser when you click on a link. Your browser stores the information on your hard drive and when you return to that site later, the cookie is transmitted back to the server that originally sent it to you.
Cookies for Online Banking Usage
If you are an online banking customer and you choose to accept your computer as a secure device, a cookie will be placed on the device so you do not have to answer the security questions every time you log in. This is the only information stored, and it is only stored on your personal device.
Monson Savings Bank does not store any of your personal information in our cookies. The cookies we use are only for site management purposes and do not contain any sensitive information such as your password or account number.
Enhancing the website user experience.
Our website employs advanced "Visitor Hash" technology to deliver an optimized browsing experience while prioritizing your privacy.
The "Visitor Hash" is made of non-personal information only. It is created by securely combining non-personal data points, such as your hashed IP and HTTP header values including browser type, browser version, browser language, and the user agent string.
This technology also activates enhanced IP anonymization to ensure that no personal information is transferred and processed. Anonymized IP addresses do not provide information about each specific user and the data cannot be used to identify a person.
This approach does not store data on your device or collect sensitive personal information.
By using these privacy-focused technologies, we can continually improve website functionality and user experience, offering a secure and transparent way to optimize your online experience.
Optimizing the website user experience.
Monson Savings Bank utilizes a tool called “Google Analytics” to collect information about use of this website. Google Analytics collects non-personally identifiable information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information to improve the bank’s website for an optimal consumer experience.
Google Analytics collects the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. Information is statistical in nature and cannot be tracked back to a specific individual. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google.
Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.
You may review further information about how Google Analytics collects and processes data and how to control the information sent to Google at “How Google uses information from sites or apps that use our services."
We may also use the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network.
Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Monson Savings Bank website.
Any data collected will be used in accordance with our own privacy policy and the Google Privacy Policy.
You can prevent Google from recognizing you on return visits to this site by disabling cookies on your browser. Here is also a link to Google Analytics’ currently available web opt-outs.
The law requires parental consent to collect or use information from a child under 13. We do not knowingly collect personal information from children under the age of 13. Please do not provide us with any personal information if you are under the age of 13.
The Monson Savings Bank website and our Internet Banking system may, from time to time, contain external links to other sites. Monson Savings Bank is not responsible for the privacy or security practices employed by these third party sites.
We recommend that you review their privacy policy before you provide any personal information.
