Lost or Stolen Card? Report it Immediately.
If your Monson Savings card has been lost, stolen, or otherwise compromised, please contact us immediately. The sooner we cancel the card, the sooner you can get a new one, and the safer your account will be.
Report During Business Hours
Call 413-267-4646
Report After Business Hours
Call 1-800-554-8969
Even More Debit Card Protection
Automated Debit Card Fraud Detection Services
Monson Savings Bank has taken proactive steps to protect your bank accounts by monitoring your debit card and ATM transactions for potentially fraudulent activity through an Automated Debit Card Fraud Detection Service. You may be contacted via phone call and text message alerts, to validate the legitimacy of your transactions, if fraudulent debit card use is suspected.
CardHub and CardValet
Protect your debit card by using CardHub for personal accounts through the MSB Mobile Banking app, or CardValet mobile app for business accounts, to personally control debit card transactions and limits.
Learn more about CardHub Learn more about CardValet
Explore Our Security Center to Stay Informed
Visit our Security Center that is designed to empower you with the knowledge and tools needed to stay safe in today’s digital world. Through a focus on recognition, education, and prevention, we help you recognize and respond to threats like identity theft, fraud, and scams.
