Olivia K. O'Connor Promoted to Monson Savings Bank's Assistant Monson Branch Manager
Monson Savings Bank recently announced the promotion of Olivia K. O’Connor to Assistant Monson Branch Manager.
"Olivia is valuable member of our team, and we are thrilled to see her take on this new leadership role," said Dan Moriarty, President & CEO of Monson Savings Bank. "Her dedication to exceptional customer service makes her a perfect fit for this position. We look forward to her continued success at Monson Savings Bank."
In her role as Assistant Branch Manager, O’Connor will provide support to her entire team and be the “encyclopedia” of the Monson Branch. O’Connor will also be responsible for assisting customers with banking transactions, including account and HELOC openings. Using her vast knowledge of the Bank’s products and services she will provide a top-notch experience for customers.
O’Connor has worked in customer service for more than 8 years. Prior to joining Monson Savings Bank a little more than 3 years ago, O’Connor worked at Rice Fruit Farm and Springfield Technical Community College as a tutor. O’Connor holds an associate degree in general studies from Springfield Technical Community college, where she earned a near perfect grade point average.
Her career in banking began in 2021 when she was hired as a Customer Service Associate at the Bank’s Hampden Branch. From there, O’Connor quickly proved herself to be a trusted and capable team member. She excelled in the Bank’s branches and was promoted to CSA Supervisor then briefly served as the East Longmeadow Branch’s Assistant Branch Manager before her most recent role.
"I am excited to continue my banking journey at Monson Savings Bank!" said O’Connor. "Serving the Hampden, Monson, and East Longmeadow communities has been an incredibly rewarding experience, allowing me to build strong relationships and gain valuable insight into our customers' needs. This new role presents even more opportunities for growth, and I look forward to expanding my knowledge while continuing to provide exceptional service to our community."
If you would like to contact Olivia K. O’Connor for your banking needs, please call her at (413) 267-1206 or email her at [email protected].
To learn more about Monson Savings Bank, please visit: www.monsonsavings.bank
