Account Alerts

Getting Started with Account Alerts

With our real-time alerts, monitoring your account activity is easy. Spot signs of fraudulent activity, so you can take action right away. Know if your balance drops. How about when a deposit is made? Or when your debit card is used? With our real-time alerts, you'll know the moment it happens.

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STEP 1

Log in to your Mobile app using your User ID and password, or biometric login.
Under “QUICK LINKS”, tap “Manage Alerts.”

STEP 2

Enable push notifications by toggling the switch.
Depending on your mobile device, you may be asked to confirm that you would like to enable push notifications. Tap “Allow” to continue.
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STEP 3

Tap “Manage Delivery” to add new delivery methods to receive alerts.
Follow the prompts to set up via email and/or message.

STEP 4

Select “Account Alerts”
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STEP 5

Tap the account you wish to receive alerts for.

STEP 6

Tap “Add New Alert.”

There will be transaction, security, and balance alerts available to choose.

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STEP 7

SUGGESTION:

Start with this TRANSACTION Alert.

Select “Withdrawal over threshold amount occurred”

 

STEP 8

Enter the dollar amount as $1.00 OR the threshold amount you choose.
Enable push notifications by toggling the switch.
Tap “Save.”

 

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Managing notification delivery preferences

After enabling push notifications, you can add new delivery methods.

Alerts via your mobile phone:

  • After enabling push notifications, tap “Manage delivery.”
  • Tap “Add new phone number” to start receiving alerts at a new phone number.
  • Enter the phone number and tap “Continue.”
  • You'll receive a verification code at the number you entered. Enter the code, then tap “Verify.”
  • You will be prompted with a message like the one above. Tap “OK” to continue setting up your notification preferences.

How to enable Security Alerts

  • After enabling push notifications, tap “Security Alerts.”
  • Toggle on the security alerts you want to receive.
  • The green toggle indicates that the security alert is enabled.

How to schedule daily balance alerts

  • After enabling push notifications, tap “Scheduled Alerts.”
  • Choose the account for which you wish to receive alerts.
  • To add an alert, tap “Add new alert.” 
  • Tap “Daily balance alert” to schedule notifications of your account balance. 
  • Select the day(s), time(s), and delivery methods for your account balance alerts. Tap “Save” to enable the alert.

How to schedule recent transaction alerts

  • After enabling push notifications, tap “Scheduled Alerts.” 
  • Choose the account for which you wish to receive alerts.
  • To add an alert, tap “Add New Alert.”
  • Tap “Recent transactions alert” to schedule notifications of your five most recent transactions.
  • Select the day(s), time(s), and delivery methods for your recent transaction alerts. Tap “Save” to enable the alert.

 

  • Log in to your online banking profile using your user ID and password
  • On the home screen, under the Alerts section near the top of the page, click “Enroll”
  • Click “Contact Options” to enroll your email and/or mobile phone to receive alerts
  • Once your contact preferences are set, click “Alert Options”
  • Click on the alert you wish to receive and set any necessary parameters, check off the desired contact option(s), then click “Save”

Quick Tip - Start with the “Withdrawal over threshold amount occurred” under “Transaction Alerts”:

  • Enter the amount as $1
  • Check off the desired contact options
  • Tap “Save.”
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